This Privacy Policy sets out how SoundMuse (referred to as “we”, “us” or “our”) gathers, utilises and discloses your personal information. This applies to your access to and use of our official websites, mobile application, and all other online products and services (collectively called the “Services”), as well as scenarios where you reach out to our customer support team, interact with us on social platforms, or engage with us in any other ways.
Information You Voluntarily Submit to Us
We will collect your information in the following circumstances: creating an account, using interactive functions such as playing designated audio tracks, completing purchases, messaging us through social media channels, submitting customer support requests, and other forms of communication with our team.
The data you may supply includes your full name, email address, account password, audio playback records, residential address, payment credentials, feedback, survey answers, and any personal details contained in messages you send to us.
SoundMuse will implement all reasonable and necessary measures to safeguard your data in compliance with this Privacy Policy. We will not transfer your Personal Data to any third-party organisation or overseas region unless sufficient protective mechanisms are deployed to guarantee the safety of your personal information.
How We Utilise Your Data
We process all information collected from you or voluntarily provided by you (including personal data) for the following purposes:
- Deliver the Services to you, and supply the information, goods and services you have requested.
- Optimise and upgrade our Services continuously.
- Fulfil the intentions you stated when providing information, or other purposes consented to by you at the point of collection.
- Perform contractual obligations and exercise contractual rights, including payment settlement and debt recovery, as well as compliance with applicable legal regulations.
- Inform you of any adjustments or updates to our Services.
- Evaluate and analyse the performance of advertisements delivered to you and other users, and push tailored relevant advertisements.
- Any additional purposes approved by your explicit consent.
We may leverage your collected data to display advertisements targeting audiences specified by our advertisers. We will never disclose your identifiable personal data for such advertising purposes without your prior consent. However, if you click on or interact with an advertisement, the relevant advertiser may infer that you fit its target audience criteria.
Data Security
We highly value your trust in sharing personal information with us and adopt industry-standard commercial technologies to protect your data. Please be aware that no internet transmission channel or electronic data storage solution can achieve 100% absolute security and reliability, and we cannot fully guarantee complete invulnerability of your data.
Third-Party Website Links
Our Services may embed hyperlinks leading to external websites. Clicking any third-party link will redirect you to the corresponding external platform. These outside websites are not operated by SoundMuse. We strongly recommend you carefully read the privacy policy of each third-party site you visit. We hold no control over, and disclaim all liability for, the content, privacy rules and operational practices of any external third-party websites or services.
Protection of Minors’ Privacy
Our Services are not intended for users under the age of 13. We will not intentionally collect any personally identifiable information from children under 13. If we identify that a minor under 13 has submitted personal data to us, we will erase such information from our servers without delay. If you are a parent or legal guardian and become aware that your child has shared personal details with us, please get in touch with us promptly so we can take appropriate removal actions.
Updates to This Privacy Policy
We reserve the right to revise this Privacy Policy on an ongoing basis. We recommend you revisit this page regularly to check for amendments. We will notify users of policy changes by publishing the updated Privacy Policy on this page, and all revisions shall take immediate effect upon posting.
Contact Information
Should you have any inquiries or recommendations regarding this Privacy Policy, feel free to contact our team via the mailbox: sundayoch0451@gmail.com